Customer Service

Shipping Policy
Delivery
Privacy & Security
Integrity and Retention of Personal Information
Returns & Replacements
Ordering

Shipping Policy

After detailed quality inspection of Order we dispatch on the Given address through best available courier service for buyer's location

Fixed Shipping for the fashioned and Celeb Category is $ 29.99 & additional item cost is $ 19.99

• Fixed Shipping for the fashioned and Celeb Category is $ 29.99 & additional item cost is $ 19.99
• Insurance if buyer interested 10% of the Total invoice will be added
• We ship the jacket in 5 to 6 days after the clear Payment

We do our best efforts to handle our customers’ concerns on priority basis, and try to resolve any issue(s) with no delay if occur. You can buy jackets confidently as we accept returns. . For any further questions, please don't hesitate to contact us at info@leatherjacketmall.com

Delivery

After detailed quality inspection of Order we dispatch on the Given address through best available courier service for buyer's location By using the courier Services of DHL, FedEx, Sky Net.

• Delivery Time 5 to 7 Business days
• We Request you to Give us the Complete address with proper Zip Code and Contact Number please
• Buyer is responsible for the custom clearance if there is any requirements of paper work
• Buyers will pay the custom charges if applies at their respective country

For any further questions, please don't hesitate to contact us at info@leatherjacketmall.com

Privacy & Security

How we use your personal information

• From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Leather Jacket Mall, you may not opt out of receiving these communications.
• If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Integrity and Retention of Personal Information

We Leather Jacket Mall make it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

* For any further questions, please don't hesitate to contact us at info@leatherjacketmall.com

Returns & Replacements

Leather Jacket Mall works for the satisfaction of their Buyers. We accept 100% money back Grantee In case of Return or Exchange jacket must be returned in original packing and condition with tags attached,

• we offer 15 days money back or exchange guarantee (except for shipping costs)
• you can Return if you want to return Simply we dnt go for reasoning
• Custom made items and special orders are not returnable or exchangeable even for these condition we facilitate our buyer by returning up to 60% of the product amount excluding the shipping cost
• alterations buyer will bear both sides shipping costs.
• We have no control over your selection of size and color, and we process your orders strictly to your selected size and colors; hence, there will be no refunds/returns for ordering incorrect sizes and colors for both standard and custom products.
• So it is very important that, you cross check your measurements carefully before placing an order. Size charts are available with detailed information for measuring your size on our website.

For any further questions, please don't hesitate to contact us at info@leatherjacketmall.com

Ordering

These are the Steps and flow of an order to take place

• v Cutting & Stitching up to the given measurements it Takes 05 to 07 Business days
• Final Checking & Packing it takes 15mins
• Shipping & Delivery it Takes 05 to 07 Business days
• Customer Satisfaction & Feed Back it takes No Time
• v For any further questions, please don't hesitate to contact us at info@leatherjacketmall.com